Track, manage, and report in real time

Unlock your supply chain’s true potential with live updates, data-driven insights, and greater control. Everything you need—in one central platform.

A single, smarter window into your supply chain

Real-Time Shipment Tracking

See everything you ship on one map with live container-level location and status updates; and easily dig into the details of a specific shipment.

Information at your fingertips

Everything you need to know about your cargo all in one place. Get answers in seconds with simple navigation, filtering and smart search.

Messaging and Document Sharing

Message and share documents directly in the app. Files and message history are stored under the related shipment for your records.

Custom Reporting and Analytics

Configurable reports and analytics provide you with critical insights to optimize your business, from freight spend to carrier performance.

the tmc advantage

Better data, less noise

TMC was built to empower busy shippers with total visibility, unifying the entire shipment lifecycle across all modes and carriers into one centralized hub.

Dashboard

See the big picture, focus on what matters most

Get an intuitive summary of what's going on with your goods immediately on login. You can customize your alerts, pin shipments, dig into tracking data, and visualize upcoming arrivals and departures on a calendar timeline.

Inside the platform

Simplify your bookings process

Request and monitor bookings with real-time status updates. You can use a built-in messenger to communicate, keeping all important information and details in one place, so you have an easy to access record on that specific booking.

Frequently asked questions

Can’t find what you’re looking for? Contact our team for further assistance.

TMC is our dedicated digital shipper portal designed to give you complete, 24/7 control and visibility over your global freight. Instead of relying on manual email updates or phone calls, TMC provides a centralized dashboard where you can track active shipments, review historical data, and access all your important shipping documents in one secure location.

TMC is directly integrated with global ocean carriers, airlines, and our internal operating systems. This means the tracking milestones you see—such as vessel departure, transshipment arrivals, and final delivery—are updated in near real-time as the data is transmitted by the carriers.

TMC provides a single pane of glass for your entire supply chain. You get real-time tracking and milestone updates across all primary modes, including Ocean, Air, and Domestic trucking (FTL & LTL). The portal also ties in customs clearance statuses, giving you true end-to-end visibility from origin to final delivery.

There are no user limits. You can add as many team members as you need at zero additional cost.

Getting set up only takes a few minutes. Simply reach out to your dedicated Ricoh Logistics representative, and we will send a secure email invitation to you and your team. Once you click the link and set your password, your TMC dashboard will immediately populate with all of your active shipments.

Ready to ship?

Give your supply chain the advantage of total clarity and fully optimized shipping.